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Transforming rehabilitation in the community

Read the case study
40% Reduction in repetitive paper-based tasks*
60% reduction in officer time per appointment*
40% improvement in community work turn-up rates*
25% Reduction in curfew call centre and security call out costs*
*Based on Connect's first 12 months in a state-wide community corrections deployment.

Community supervision often leans on paper, phone calls and in-person visits

Heavy caseloads and admin

Officers lose hours to manual paperwork and appointment logistics, time that could go back into casework.

Compliance and public safety

Tracking conditions, curfews and associations across separate systems makes gaps easy to miss.

Engagement and reintegration

People under supervision juggle work, family and reporting. A missed appointment can quickly become breach action.

Built for everyone in the supervision journey

  • At a glance

    Alert dashboard and overview of caseload.

  • Single officer portal

    Manage requests, appointments and communication, with a unified view of Connect and agency core records.

  • Supervision compliance

    A complete one-on-one contact history, automated curfew monitoring, and Next to Report dates that stay aligned with your core system.

  • Less paper, fewer manual steps

    Self-service, automation, integrated workflows and configurable digital forms.

  • Bulk messaging and reporting

    Reach cohorts at once and report on activity, with permissions set by role.

Case officers

Secure by design

 

The right access

Each person only sees what they need for their job.

 

 

Data kept safe and local

Information is protected and can be stored in your own country.


 

A record of every action

Connect keeps a record of who did what and when, including every warning and how it was handled.


 

Trusted biometrics

Uses internationally certified scanners, and personal data can be fully deleted once a sentence ends.

Works with what you already have

Connect works alongside the case management system you already use, so day-to-day work gets easier without you having to replace anything.

People under supervision

  • Check-in kiosk
  • Mobile app
  • Website

Case officers and supervisors

  • Officer screen
  • Tablet forms
  • Fingerprint scanners
  • Digital pens

Community partners

  • Partner website
  • Hours and timesheets
Optimation Connect Appointments · Check-ins · Messages · Forms · Fingerprint and face ID · Activity records
Your existing case management system The system your agency already keeps its records in

Smart AI answers from your own records

Connect’s AI is built in, secure and only uses your agency’s own information, so you get answers you can trust without searching through reports.
Optional module

Insight and Analytics

Ask plain-language questions of your case, workload, and outcome data, and get immediate answers. No specialist support required. 
Optional module

Help Assistant

Natural-language guidance for completing work in Connect, grounded in your own approved user guides, SOPs, and operating procedures.

Connect with our experts

Let's discuss how we can collaborate, leveraging technology for impactful results, empowering both individuals and communities.

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