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Let's discuss how we can collaborate, leveraging technology for impactful results, empowering both individuals and communities.
Transforming Community Corrections and Parole
From paper to connected
Optimation Connect digitises how agencies supervise, decide, investigate, and protect; replacing paper-based processes with a secure, connected digital suite that agencies and the people they work with can access by kiosk, web, and mobile.
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Self service kiosks
Biometric enrolment and self-report check-ins, in branch.
Mobile app
24/7 self-service and direct contact with a supervising officer.
Web portal
One officer portal for requests, appointments, and communication.
Electronic forms
Eliminates paper-based induction and condition-variation requests.
60,000+
Officer hours saved
100%
Digital
3+
Years
Modelled on the first 12 months in a state-wide community corrections deployment.
Every matter, from parole to supervision, in one auditable platform.
Live since 2023 across state corrections and parole.
Best Hi-tech Solution for Public Good
Optimation Connect was recognised for moving justice organisations onto secure, purpose-built digital platforms that support better outcomes in the community.
Works with your existing systems
Everyone gets their own way into Connect, and Connect keeps your existing systems up to date, so nobody types the same thing twice.
Supervised Individuals
- Self-report kiosk
- Mobile app
- Website
Officers and supervisors
- Officer portal
- Tablet forms
- Biometric scanners
Community partners
- Partner website
- Hours and timesheets
Secretariat and Board Members
- Secretariat portal
- Board member portal
Optimation Connect
Check-ins · Appointments · Messages · Matters · Meetings · Decisions · Activity records
Your existing systems
Case management system · Outlook, Teams and SharePoint · Reports and dashboards · Partner services
No case management system? Parole boards can also run Connect on its own as their complete record.
Built to be truly transformative
| With Connect | Without Connect | ||
| 40% reduction in repetitive paper-based tasks, freeing officers to carry a higher caseload with higher-quality engagement. | Officers spend hours each week on repetitive paper-based tasks - forms, filing, manual entry - time that comes straight out of casework. | ||
| 60% reduction in officer appointment time through self-check-ins for lower-risk cohorts. | Every low-risk check-in still takes an officer's time, in person, on a fixed schedule. | ||
| 100% elimination of that variation, through standardised cross-agency digital workflows - everyone onboarded the same way, every time. | Onboarding and permit issuance vary officer to officer and office to office, creating inconsistency risk across the agency. | ||
| 25% improvement in turn-up rates for offenders on community work programs. | Turn-up on community work programs relies on manual reminders and follow-up, and it slips. | ||
| Automated, app-based curfew checking reduces call-centre and security call-out costs. | Curfew checking depends on call centres and security call-outs, an ongoing and growing cost. |
Designed and supported by Optimation Group
With decades of experience delivering complex solutions for regulated industries, Optimation has deep experience in the corrections and justice sector. We continually innovate, delivering the benefits of new technologies to our clients, but always ensuring security, governance and privacy are integral to our solutions.
*New in 2026
AI powered insight
Connect's AI features are governed by the same responsible-AI principles Optimation applies across every engagement — human oversight, data sovereignty, and access control by design. AI in Connect supports case officers and board members; it never decides for them.
Optional module
Insight and Analytics
Ask plain-language questions of your case, workload, and outcome data, and get immediate answers. No specialist support required.
Optional module
Help Assistant
Natural-language guidance for completing work in Connect, grounded in your own approved user guides, SOPs, and operating procedures.
Purpose built solutions
One connected platform for community corrections, parole board operations, investigations and integrity and secure visitor management.
Community Corrections
Drives agency efficiency, reduces risk, and encourages self-help and rehabilitation for supervised individuals. Covers investigations, integrity, and visitor management in one platform.
Investigations & Integrity
Full investigation and matter case management for professional standards, incidents and complaints.
Parole Boards
End-to-end digital transformation of parole board operations and case management, from application to decision.
Secure Visitor Management
Book and sign in visitors securely. Visitors confirm who they are by fingerprint or face at the kiosk, and staff are alerted straight away if there's a concern.
"We selected Optimation's solution to help us transform the way we manage supervised individuals in the community through the innovative use of technology"
Michael Nikolic
QCS Chief Digital Officer