See Connect in action
This demo is optimised for laptops and desktop computers; it is recommended to avoid using a mobile device as some features and details may not display as intended.
Why choose Connect?
Connect transforms the way officers supervise individuals in the community by digitising processes and providing self-service capabilities via our unique and comprehensive digital suite to complement face-to-face interactions.
Connect provides a future-focused platform that can be deployed cost-effectively, at speed and scale, easily integrating into and complimenting existing systems. Eligible individuals can use their fingerprint and facial biometrics to access a range of online services through Connect, including an in-office kiosk, web and mobile phone applications.
Connect not only enhances the connectivity of supervised individuals with their rehabilitation process, but it also transforms the way community corrections officers deliver effective case management.
Built to be truly transformative
We have built Connect with the aim of delivering tangible benefits to both agencies and supervised individuals. For most agencies these benefits far outweigh the cost of our solution.
"We selected Optimation's solution to help us transform the way we manage supervised individuals in the community through the innovative use of technology"
Michael Nikolic | QCS Chief Digital Officer, Digital Services & Information Technology Branch, Organisational Capability
What you can expect from our solution
Key features and functionality
For case managers
- Automation of induction and biometric enrolment processes
- Reduction in paper-based and manual processes through self-service, automation and integrated workflows
- Efficiently manage requests, appointments and communication through a single officer portal
- Streamline supervision compliance and automate curfew monitoring
- Interact with and report on supervised individuals through a unified view of Connect and agency core records
For managed individuals
- Multiple digital channels for 24/7 self-service
- Communicate directly with their supervising officer
- View remaining community services hours
- Visibility of appointments and automated reminders
- Request approval to vary conditions
- Access documentation and resources to assist in their rehabilitation
- Self-report digitally at a branch kiosk or from their mobile phone
- Respond to curfew checks.
Interested in discussing how Optimation Connect can benefit you?
We're on a journey to implement digital solutions that drive positive outcomes.
Let’s discuss how we can collaborate, leveraging technology for impactful results, empowering both individuals and communities.
Connect uses technology as a catalyst for better social outcomes, empowerment, and the reduction of recidivism.